Information

Returns

A simple, respectful process, because details matter.

Return Window

You may cancel your order within 14 days, starting the day after you receive it. Once you have told us, you have a further 14 days to send the item back.

How to Return

  • Email us at Info@minibaeldn.com with your order number.
  • We will confirm your return and provide next steps.
  • Return the item by following the instructions provided by our customer service team.

Return Shipping Costs

For returns not related to product quality issues, return shipping costs are paid by the customer.

Exchanges

We do not offer direct exchanges. Please return the item and place a new order if you need a different product.

Refunds

We will refund you to the original payment method within 14 days of receiving the returned item, or evidence that you have sent it back.